Reviews: Your Secret Weapon To Grow Your Trade Business

We’re all business owners navigating the same competitive waters, aren’t we?

Battling it out in a competitive industry, with countless businesses on Google claiming they do exactly what you do. It’s tough.

So, how do you stand out from the crowd? How do you tell your potential customers you’re the best choice?

With countless others on Google, all offering similar services, standing out can feel like a Herculean task.

But there’s a secret weapon we often overlook: Reviews.

Reviews carry weight. They’re seen as trustworthy.

Reviews are the lifeblood of your online reputation. Think about it. Most of us trust reviews as much as a personal recommendation from a friend. That’s powerful stuff!

But gathering them? That’s a different story. Collecting reviews can be a real pain. It’s often time-consuming and let’s be honest, not everyone who promises to leave a review actually does it.

Collect Reviews On Autopilot

This is where the Trade Torch Digital Reputation Manager tool comes into it’s own. This tool sends your review link via text and nudges customers who forget to leave a review. It’s an efficient way to streamline the review collection process.

A Personal Touch

However, there’s another approach that can yield massive results: a personal touch.

If your team includes office staff, consider having them call your top 3 customers from the previous day. A quick service check-in can make a customer feel valued and more likely to leave a review.

Imagine being on the receiving end of such a call. A business you’ve used cares enough to ensure you were satisfied. That’s impactful, wouldn’t you agree?

Harness the power of reviews. They’re not just testimonials; they’re tools that help you rise above the competition. In the Trade industry, your reputation is your most valuable asset.

Don’t have an office team and you want to contact your customer daily to do a customer service check in?  Book a free consultation here

Ready to start collecting reviews on autopilot?  Learn more and Sign up to here.

Google Business Profile

If you don't have your Google Business Profile set up yet - View this blog with a complete how to on setting one up for your business