You put in the work. You answer calls, send quotes and provide a top-quality service…
But somehow, the job goes to someone else.
Why?
Not because they were cheaper.
Not because they were better.
But because they followed up—and you didn’t.
💡 The businesses that win the most jobs don’t work harder—they work smarter. They automate lead follow-ups, book jobs instantly and keep customers engaged —all without spending extra hours on admin.
What if you could have a 24/7 AI Employee that handles it all for you?
🚀 That’s exactly what Trade Torch Media’s AI Employee Packages do—so you can stop losing leads and start closing more jobs.
Running a business isn’t just about doing the work —it’s about keeping up with:
❌Chasing leads (but getting ghosted)
❌Sending follow-ups (but never hearing back)
❌Booking jobs & managing schedules (while trying to stay organised)
❌ Sending invoices & reminders (hoping customers actually pay on time)
❌Juggling marketing & social media (because you "should be doing it")
And when do you do all of this?
📌Late at night, after a long day on-site.
📌On weekends, when you should be relaxing.
📌Between jobs, instead of focusing on growth.
💡But what if AI could handle all of this FOR you?
With Trade Torch Media’s AI Employee, you’ll have a dedicated AI assistant that:
✔Follows up with every lead instantly
✔Books appointments & manages scheduling
✔Sends automated reminders for renewals & appointments
✔Engages customers & keeps your business top-of-mind
🚀More leads. More jobs booked. Less admin.
🔥 Why Choose Trade Torch Media’s AI System?
📌More Jobs, Less Admin – AI follows up, books jobs & reminds customers so you don’t have to.
📌Faster Response Time – Your AI Employee replies instantly, so you never miss a lead.
📌Increased Revenue – More follow-ups = More booked jobs = More money in your pocket.
📌No Payroll Costs – Get an AI Employee that works 24/7 for less than hiring another staff member.
📌Easy to Set Up – We do all the heavy lifting; you just watch the results roll in.
🚀The businesses that automate are the businesses that dominate.
Never worry about missing a call again! We'll turn every missed call into a text message conversation, 24 hours a day, 7 days a week.
Turn missed calls into paying jobs *
Every time you miss a call, we'll send a text message back to the caller within seconds and then answer any question they have in a 2 way text conversation!
Book appointments on autopilot
Let the Missed Call Assistant schedule appointments, record all of the details for the job and reply to your customer day or night.
All you need to do it either approve the date or suggest a new day!
Never loose business to your competitors because you were busy when the phone rang
When people are on Google looking for a tradesman or women if you don't reply within 5 mins they're moving onto your competitor.
Not anymore! If you can't answer they will receive a text message within minutes
The backbone of Trade Torch Digital is what you are able to accomplish after you capture the lead.
Job Management
Schedule, update and manage all of your jobs from ONE place.
Unlike other platforms, with Trade Torch Digital you have unlimited team members, unlimited customers, unlimited calendars and unlimited storage for job pictures, notes, videos and the job history.
Scheduling Made Easy
Schedule jobs straight into your teams diary as the appointment is booked.
Or if you're a one man band, manage your diary easily from one place.
Track staff progress
How many times during the day do you look at your staff calendars and wonder what's been done and what is still outstanding?
Your staff update the jobs from their app as they go. You know what's done, what needs to be done and where they are without having to call throughout the day
Customer history
How much time do you spend going back through emails and invoices to find out the history on jobs you're revisiting or have been to in the past?
Record and store all of your customers history on their record - Save HOURS every week having all that information at your fingertips
Keep Customers updated on autopilot
THE most frustrating thing is turning up to a house and they're not in because they forgot you were coming or they thought they could pop out and you would know.
Keep your customers updated without lifting a finger!
Send text appointment reminders, updates, "we're on the way" all on autopilot!
Contracts and Certificates
Create contracts, send them to collect a digital signature or add the certificate (gas certificate, electric certificate, regulations, guarantee) and send it while also adding it to the customer record
Save HOURS chasing for payment and sending invoices and estimates at the end of long days when all you want to do is put your feet up and relax!
Send estimates and invoices on the go from an app on your phone *
The last thing you want at the end of the day is to be sending invoices and estimates or going through the estimates to be sent with your office staff.
Either update the job on the app and let your staff create and send the invoice OR create the invoice while out at the job and send it there and then
Provide personalised quotes
Capture new leads through surveys and forms - Receive all of the information you need for boiler quotes, roof repairs and renovations, rebuilds, all before you even spoken to your lead!
Text To Pay *
How many hours do you spend (or pay someone to do it) chasing payment for small call out jobs?
Send a text with a payment link while on site or take a card payment using the app while you're at the customers!
All payments are securely taken through Stripe and then deposited in your bank, no more wasted time and money chasing payment!!
Turn one off jobs into long term customers with Trade Torch Digital
Automatic Reminders & Renewals
Send text and email annual contract/service reminders
Send personalised reminders to your customers about annual boiler services, contract renewals and what makes Trade Torch Digital different is if they miss the email reminder you can send a text to prompt them to book or renew
Reputation Management
Never miss a potential 5-Star review again! Automate sending out your review requests to your customers and then reply on auto pilot.
Trade Torch Digital allows you to quickly and simply display your reviews on your website with our simple-to-add widget.
Easily customise your follow up
Automate your follow ups and stay at the top of your customers mind with ready to go email campaigns and newsletters (personalised to your industry).
When was the last time you reminded your customers how you can help them?
Expand Your Services
Set up contract packages with monthly subscription payments.
All automated, payments taken on autopilot, a constant boost to your cashflow and your customers will love you even more for it
Get to know your customers and let them get to know you! *
Ready to use email campaigns for new and current customers -
Send professional emails that your customers will love - choose from an extensive library of templates or create your own with an intuitive drag and drop
Your Business AI Customer Service Rep
Imagine a scenario where your customer visits your website and has several important questions. They message you, but due to being busy or unavailable, you don't respond for 12 hours or your chat widget on your website says "we will respond when we can".
By then, they have probably moved on to your competition.
Introducing Your Business AI Customer Service Rep - the solution to all your website, Google Chat, FaceBook and Instagram DM's communication woes.
Our AI-powered system ensures that every message from potential customers are responded to within seconds, no matter what time of day or night.
Never miss out on a sale to your competition again and keep your customers happy with our reliable and efficient customer service.
I recently worked with Vikki, and I could not be happier with the results. Her expertise and creativity helped bring my visions and Brand to life. Vikki is professional, responsive and delivered exceptional results. I would highly recommend her service to anyone looking to elevate their social media presence. It is great to work with Vikki, she is understanding and cares about your project and end goal. Fabulous!
Claudia
Betty's Caribbean Fusion
Great service Vikki has helped me with my social media accounts and they have come on leaps and bounds since. I can't thank her enough. Vikki helps me create daily social media content and off the back of this my workload has increased and we're only just getting started! Thank you again Vikki
Oliver
Gold Pest Control
I cannot recommend this business highly enough, their knowledge of all these matters is so impressive and the attention to detail is fantastic. A pleasure to work with and the results are great too, thanks so much for all your hard work and vision
Collette
Bespoke Cashmere and Wool Blankets
NO! It's a pay monthly subscription so you can cancel easily at any time either through your account or by dropping us an email
We are right by your side getting everything set up and ready for your business. When you sign up you'll have the option to book an onboarding call, this is a 60 - 90 minute call where we take you through step by step getting started and set up and how everything works. We can then go away and work on personalising everything to your business so that you're ready to go.
You also have unlimited support so if you're stuck on anything we can jump on a call together and show you how it works
NO!
This is where Trade Torch Digital comes into it's own and is different from other platforms available, where you're charged per customer or per user. With Trade Torch Digital you have unlimited customers, unlimited users, unlimited storage - All included in the monthly subscription
Yes, we integrate with Quickbooks so your invoices are sent to Quickbooks automatically (Xero is coming).
We integrate with Google, Facebook, Instagram, LinkedIn, TikTok, Clio, Zapier.
If you have any questions reach out to us via our chat widget and we'll be happy to answer any queries you have
Yes and we recommend adding your services and pricing to save you time when you're sending quotes and estimates.
We can help you set this up on our initial call and then show you how to easily add services and pricing as you grow
Yes and it's so easy to do! You can schedule all of your jobs yourself or have some customers booking online and some you do manually.
The calendars are easy to use and they integrate with Google calendars so they're easy to see and manage online or from the app.
You can also set the customer reminders to go when you're scheduling the jobs and we will set that up for you and show you how to add it (it's literally a press of a button)
Yes, we provide phone and video call support Monday to Saturday 10am - 7pm (UK time) or outside of those hours you can WhatsApp us and we will get back to you as soon as we see it.
The support is included in your monthly fee
You receive a monthly credit of $10 towards your calls, email, text and AI costs included in your monthly subscription.
The breakdown is:
Emails - $0.001012 per email $10 will give you about 9881 emails
Receiving calls - $0.021 per call $10 will give you about 476 calls
Making calls - $0.01275 per call $10 will give you about 784 calls
Conversation AI - $0.03 per message $10 will give you about 333 messages
Reviews AI - $0.10 per review $10 will give you about 100 reviews
Text Messages - $0.01185 per text segment received $10 will give you about 844 text segments
Text Messages - $0.0504 per text segment sent $10 will give you about 198 text segments
Book a free demonstration using the calendar below.